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You can access to the FIWARE Community through StackOverFlow, sending an email to the fiware-tech-help@lists.fiware.org or writing the question in this tool. We create a corresponding ticket to resolve the issue on all of them. From a commercial point of view, like I mention before, be do not provide consultancy services, nevertheless there are some companies in the FIWARE Marketplace that can offer that service for you. Take a look to the following link to get more details: https://marketplace.fiware.org/pages/consultancy
If you are using the FIWARE Lab resources to create your solution, keep in mind that taking into account the Terms & Conditions (http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARELABTermsandConditions) of the service, it is only allow if you are not receiving any client payment for using your solution. If it is the case you have to move to the corresponding Cloud commercial solutions.