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Query regarding technical support

asked 2019-06-18 09:27:55 +0100

sachin gravatar image

We are planning to use Fiware IoT platform for commercial purpose. Could you please clarify on the following points:

  1. Pricing and licencing details for IoT platform components such as Context Broker(Orion), IoT Agent, Draco, Perseo, Quantumleap, Knowage, Wirecloud, FogFlow, Cosmos, Keyrock, APInf.
  2. Different modes of engagement with Fiware support team and corresponding pricing details for technical support
  3. Any other relevant details seem to be required for commercial deployment from Fiware's perspective.

Thanks,

Sachin

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answered 2019-07-03 10:07:53 +0100

admin gravatar image
  1. All the FIWARE components are free for use.
  2. You can access to the FIWARE Community through StackOverFlow, sending an email to the fiware-tech-help@lists.fiware.org or writing the question in this tool. We create a corresponding ticket to resolve the issue on all of them. From a commercial point of view, like I mention before, be do not provide consultancy services, nevertheless there are some companies in the FIWARE Marketplace that can offer that service for you. Take a look to the following link to get more details: https://marketplace.fiware.org/pages/...
  3. If you are using the FIWARE Lab resources to create your solution, keep in mind that taking into account the Terms & Conditions (http://forge.fiware.org/plugins/media...LABTermsandConditions) of the service, it is only allow if you are not receiving any client payment for using your solution. If it is the case you have to move to the corresponding Cloud commercial solutions.
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Asked: 2019-06-18 09:27:55 +0100

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Last updated: Jul 03 '19