lilymix's profile - overview

We recently planned a family vacation to Maui, and the Hawaiian Airlines Seoul Office was our greatest ally. With two toddlers, it’s never easy to prepare for long flights, but the Seoul team made everything surprisingly simple and smooth. From the moment we contacted them, they provided clear and patient guidance. We had to reschedule our trip twice due to school conflicts, and the staff handled our changes with professionalism and kindness. They walked us through all options, suggested the best times to fly with kids, and made sure we could book seats in the front rows for extra legroom. One of the best parts was how they assisted us with check-in advice and online tools. They even showed us how to use the Hawaiian Airlines app to monitor our flight status and manage our reservation from our phones. The staff also went above and beyond by printing out a travel checklist for families, which included tips on jet lag, in-flight activities for children, and how to stay comfortable during the flight. It showed how much they truly cared about making our experience enjoyable. We felt incredibly supported throughout the process. It was refreshing to speak with people who not only knew the airline’s services inside out but also truly valued customer care. Hawaiian Airlines made our journey possible and worry-free. Highly recommended for families looking for expert, friendly assistance!