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Lost my password

asked 2017-05-04 08:13:41 +0200

Martel gravatar image

A friend user (smartsdk_cicese) is no longer able to login into this Q&A platform, but we couldn't find a way to restore the password or something like that.

I didn't check the results yet, but I suggested trying the "lost my password" function of https://forge.fiware.org/account/logi...

Now, in any case, it'd be very helpful to have instructions to recover passwords from the same login page of this FIWARE Q&A. My question is, where/to whom should we report this?

Thanks

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answered 2017-05-05 10:21:23 +0200

admin gravatar image

Please, send an email to the list fiware-general-help at lists dot fiware dot org with your user name and we will try to send a solution. Special important is to say if it is a forge user or FIWARE Q&A user.

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Any update on this regard? The user says he sent the email but still hasn't received a reply. Unfortunately, this is turning a blocking issue for many.

Martel gravatar imageMartel ( 2017-05-15 09:16:38 +0200 )edit

It was a problem in the LDAP, the issue has been resolved.

fernando.lopez gravatar imagefernando.lopez ( 2017-06-15 08:38:28 +0200 )edit
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Asked: 2017-05-04 08:13:41 +0200

Seen: 262 times

Last updated: May 05