Please give us instruction how to restore expired fiware lab account so that the user connects to a company community account again?

answered 2015-09-16 07:17:17 +0200

ffacca
1 ●1 ●1 ●2

dear tania, one community account is enough to allow your team to work, infact you can add as collaborator to your community account other basic accounts.

I would follow the following steps:

1. ensure people that need to have access to your cloud resources have a fiware lab account (basic - that is not limited in number of users - is perfect). if for any reason the account was deleted they can re-register.
2. log-in using your community account at https://account.lab.fiware.org
3. click on "organizations"
4. select the cloud organization of your community account (usually something like "account-name cloud"
5. in the member panel click on "Manage"
6. in the "All Users" panel search the name of your collaborators and add them to the members.

this should be enough to allow your team to access your cloud deployments!

answered 2015-09-17 09:38:51 +0200

admin
186 ●1 ●4

updated 2015-09-17 10:13:06 +0200

Just to complete the comment, a Basic User can access to the FIWARE Lab Cloud if he/she is part of an organization which is created by a Community or Trial user. In that case the resources created under that organization will not be deleted. In the following document Upgrade to Community Accout - How can authorize other users to use my cloud resources you can find the detailed description that was commented in the previous comment.