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Please give us instruction how to restore expired fiware lab account so that the user connects to a company community account again?

asked 2015-09-15 04:13:33 +0200

Tania Peneva gravatar image

We are a company working on a FRACTALS project. We have a community account since 15.05.2015. Our developers team have individual fiware accounts and with them they access the cloud resources on the FIWARE Lab Platform. The problem is that the account of one of my colleaugues expired and now he has no access to the company community account. Please help us - what should we do in this situation - should he make a community account request and if he does how will he connect to the company community account? Please give us instruction how to proceed.

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answered 2015-09-16 07:17:17 +0200

ffacca gravatar image

dear tania, one community account is enough to allow your team to work, infact you can add as collaborator to your community account other basic accounts.

I would follow the following steps:

  1. ensure people that need to have access to your cloud resources have a fiware lab account (basic - that is not limited in number of users - is perfect). if for any reason the account was deleted they can re-register.
  2. log-in using your community account at https://account.lab.fiware.org
  3. click on "organizations"
  4. select the cloud organization of your community account (usually something like "account-name cloud"
  5. in the member panel click on "Manage"
  6. in the "All Users" panel search the name of your collaborators and add them to the members.

this should be enough to allow your team to access your cloud deployments!

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answered 2015-09-17 09:38:51 +0200

admin gravatar image

updated 2015-09-17 10:13:06 +0200

Just to complete the comment, a Basic User can access to the FIWARE Lab Cloud if he/she is part of an organization which is created by a Community or Trial user. In that case the resources created under that organization will not be deleted. In the following document Upgrade to Community Accout - How can authorize other users to use my cloud resources you can find the detailed description that was commented in the previous comment.

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Asked: 2015-09-15 04:13:33 +0200

Seen: 4,115 times

Last updated: Sep 17 '15